Will Insurance cover the Movement Monitor?
It is not very likely that insurance or Medicaid will cover the monitor, and we currently do not submit claims to insurance companies. Before you purchase the monitor you should contact your provider to see if they will cover the monitor under a miscellaneous code. A doctor’s script along with a letter of medical necessity may improve your chances of receiving reimbursement. The Movement Monitor is not classified as a Medical Device and is intended for General Population Use.
What is included in this system?
The Movement Monitor is easy to install with only two components to worry about: the durable, under-mattress sensor and the control unit that can be mounted on the wall or placed at bed-side.
Will the monitor work with the mattress type we have?
The Movement Monitor is designed to work with all types of mattresses, including foam, memory-shape, spring, and extra-thick varieties. Factory settings work for most situations, but there is a sensitivity adjustment inside of the control unit if you need to make changes.
4. Will the Movement Monitor work well with larger Full, Queen, or King-sized beds?
The Movement Monitor will work with any sized bed, as long as the individual does not move too far away from the sensor (ideally placed below the chest area). In the event that someone is particularly restless and has a tendency to roll around quite a bit, an additional sensor can be added and connected to the same control unit.
5. Where does the sensor go?
The sensor is placed BENEATH the mattress, on top of the box spring, or other flat surface. If you have a platform bed with slats, a piece of plywood (3’ x 2’) can be used, and the sensor can be placed on top of that. This will prevent the sensor from bending in between the open spaces.
6. Are there any weight restrictions?
No, the monitor can be used for anyone, regardless of age or weight.
7. Why does the alarm sound when there is no movement?
The Movement Monitor includes an optional no-movement alarm (comes factory enabled). An alarm will sound within 5 seconds of no longer detecting movements, such as the individual’s heartbeat and respiration (Example: person exits the bed). This option can be disabled inside of the control unit. Please refer to the manual for more details.
8. Will I be able to hear this in a different room?
The monitor a high-frequency alarm that is designed to carry, especially at night when all daytime noises are eliminated. We do offer an optional remote monitor that will alarm up to 100 feet from the main control unit at bedside. A baby monitor placed next to the control unit works equally as well.
9. How do I prevent false alarms?
Usually false alarms occur when the bed exit alarm function is in use and sensitivity is not adjusted correctly, or if an individual is particularly restless (excessive scratching, fitful sleep, etc.). To give alarm of continued faster movements there is an internal timer which starts calculating time if system notices lighter or stronger movements. If faster movements continue longer than the preset delay, which can be set to 10, 13, 16 or 20 seconds, system will sound a high-frequency alarm.
10. Why is the red LED light flashing on the front of the control unit?
The batteries may need to be replaced.
The cable leading from the sensor may not be plugged all the way into the control unit.
After trouble-shooting above options and the light is still flashing, sensor may be damaged. Please refer to manual or contact our office for assistance.
11. How is the Movement Monitor different from other alarm systems?
Along with having very sophisticated, customized software that is built into the control unit, our sensor is more sensitive than what is currently available. The sensor is made of Emfit’s special proprietary and patented electro-active polymer and it produces small electric signals from any movement, even the very slightest.
12. How soon will I receive the monitor?
Within 3 to 5 business days of order being placed. Add an additional 5 to 7 days if shipping to Canada.
13. What is the Return Policy and Warranty?
Emfit offers a 30-day money-back guarantee (excluding shipping costs), and a one-year warranty on all manufacturer defective parts.
14. Can I travel with this?
Absolutely! The monitor is portable, and travels easily – even through airport security. The system is easy to set up with virtually every type of mattress, and can provide much needed-security during a family vacation. It is recommended that you use the original box to transport the monitor to avoid bending and possibly damaging the sensor. Please remember to test monitor as settings may need to be adjusted to the type of bed being used.
15. Do you offer payment plans?
A1A Access Solutions payment plans that start as low as $50.00 a month. Please contact our U.S. office 561-409-3117 to learn more.
16. How long do the batteries last, and what type should I use?
Battery power can last from 3 months to just over a year. The monitor requires 2 good-quality AA alkaline batteries. Please remember to check expiration date before inserting into control unit. The control unit will beep and a red LED light will flash when batteries need to be replaced.
17. Do you offer a remote alarm?
Yes, we offer an optional portable remote unit that will alarm up to 100 feet from the control unit.
18. Are replacement parts available?
Yes, regardless of a manufacturer defect or damage that occurs on the user’s side, there are options available for repair or replacement of all parts.
19. Will the Movement Monitor interfere with other electronic devices being used?
No, the Emfit Movement Monitor does not transmit any signal and will not interfere with other electronic devices.
20. What happens if the sensor gets wet?
This is very unlikely because the sensor goes beneath the mattress. However, it can be wiped dry if this does happen, and cleaned with a damp cloth